TERMS AND CONDITIONS
100% Money Back Guarantee:
When you receive your frame, and you are not 100% happy with your purchase, you may return it back to us unused, for a refund. You pay the return shipping, make sure it is packed properly, and return it to us.
If you receive a product that is defective or damaged, please call 404-483-670.
Shipping: We ship via USPS first class mail, USPS Priority mail. All order over $100.00 will have free shipping,
USA ground service only.
Returns and Exchanges: We do our best to make sure that you're happy with the items you receive. Items may be returned in new and re-salable condition within 15 days from their date of delivery. A credit will be issued within 10 days of us receiving the returned items.
HOW DO I RETURN AN ITEM?
Step 1: Contact Ox FPV 404-483-6740 to verify your product is returnable.
Step 2: Make a copy of your receipt, and enclose it with the merchandise. Shipping charges are never refunded.
Step 3: Package items for return: Package items securely and safely so that they do not get damaged.
Step 4: Ship package: Mail the package to the address below. Please be sure to insure your package or we cannot take responsibility for packages that do not make it back to our warehouse.
5834 Atlanta Hwy
Alpharetta, GA 30004
Warranties (HDPE Frames Only): We offer a 6 month warranty on our frames against all manufacturer defects. We also warranty the frame against cracking or breaking (not bending) for 6 months under normal flying use, to the original buyer. You must provide the original order number and invoice number. We will request that you ship us back the damaged frame, and we will ship you out another frame all we ask is that you pay a shipping charge of $12
Sales Tax: Orders shipped to Georgia are subject to 7% state sales tax.
Your Responsibility: You must inspect all Products before using them and to take full responsibility for assuring that the Products are in good working order and safe to use. You further understand that you are responsible for damage to the Products.
Inherent Risks - WARNING: Flying a drone involves risks and dangers of serious bodily injury including, but not limited to, disability, dismemberment and death. These inherent risks and dangers may be caused by a flyers own actions or inaction, the actions or inaction of others, participating or not participating in the activity, the condition in which the activity takes place, or the negligence of others. There may be additional risks, including social and economic loss, either known or unknown to you, not readily foreseeable, and you fully accept and assume responsibility for all such risks, losses, costs, and damages incurred as a result of your participation in flying a drone.
Upon Purchase, receipt, and/or use of a Drone Frame from Ox FPV, you (The Purchaser) agree to hereby release and forever discharge Ox FPV, and its owners, directors, officers, heirs, or employees jointly and severally from any and all actions, causes of actions and demands for, upon or by reason of any damage, loss or injury, which hereafter may be sustained by participating in drone flying or the building of Drones. This release extends and applies to, and also covers and includes, all unknown, unforeseen unanticipated and unsuspected injuries, damages, loss and liability and the consequences thereof, as well as those now disclosed and known to exist. The Purchaser agrees that Ox FPV, and its owners, directors, officers, heirs, or employees will not be held responsible or liable for any consequential, direct or indirect or special loss, injury, or accidents caused by any products that we manufacture, promote, and/or sell.